Ask for Micheal Williams! He was so helpful and understanding!
Went to another dealership who I had a terrible experience with, causing me to look for another place. After some research called Clay Cooley of Richardson. Spoke with the very friendly Shane, who set me up with an appt. Cut to the next day, I come in for my service, Shane had exactly what I need no hard pitch for extra items. Met with their manager Sean who is a great example of management. They gave me a realistic time frame being a Saturday. My car felt so much better, price was excellent and car even came extra clean. Choose ...
I called in that my car was locked up . Talked to Shane and he got right on it. They had to send a tow truck out and did not take too long before it was here.Shane called and said they had a loaner ready for me.My car was there for more than a week, waiting for a part that was shipped from Florida. They got it finished and Shane called me that it was fixed, washed, vacuumed and ready to pick up.Would like to say that Shane was super nice!!
I just bought my first Jetta after leasing my prior Jetta ,And having had Audi’s for 12 years and have to rave about the new service manager Sean Simonz . He took care of my issue with no wait time ,professionalism , knowledge AND a nice smile . I live in FRISCO right near that dealership, but I’ll only trust Sean as my service manager They are worth the drive ! The sales manager was also great at purchase time ,as well as finance . (Could have done without my salesman tho he just wanted a commission while we did all the work and ...
We appreciate Josef being so patient and working so hard to get us into the perfect vehicle for us. Thank you so much!!
Bought my 2nd vehicle there yesterday. Friendly, informative, great selection. I will be back!
Bought a car on Monday, before I drove it home, found the shade of the sunroof was broken, which no one told me about it before I paid. But the salesman was good and promised me it will get fixed for free. So I left my car there, and they gave me another car to drive. I went to check the progress today, because I haven’t heard anything from them. I was told it won’t be done until next Tuesday but I have a trip to south next Monday. It has been a five days, nothing was done ...
Ask for K’Mari. I purchased the car from out of state and he did everything he could to make the deal go as smooth as possible
I typically come here for maintenance parts for my Audi, just closer and more convenient for me. Always get great customer service from Jeremy in the parts department.
Came with 3 issues to fix and they fixed all 3 & found a 4th which they also fixed! Ruben and the service department took care of me. Put me n a loaner n case it took a while, but within 3 hours it as all done, loaner returned & I'm driving home n a no issue fresh washed car. Thx! I wont hesitate to come back if any need pops up n the future
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