Welcome to
Clay Cooley Volkswagen of Richardson

The customer service is outstanding and always friendly. They always do their best to make sure I am comfortable while I am waiting and keep me informed on what is going on.

Alex always provides fast service every time there’s a problem with the car. Thank you!

Great service department. Like new building. Alex very helpful in managing service needs. Quick and efficient

My service advisor was awesome. I was in and out less than two hours. I’ll definitely be going back

Liked that they didn’t have any hidden fees. Everyone was friendly and helpful. Would recommend. Please see Mark!

The service was informative, personable, and efficient. Everyone who worked with me was helpful and moved at a great pace to secure me with a great experience.

Ms. Kari Hill Provided me with great Service! She provided me detail information about car model part, and the service time frame of replacement. In addition, she arranged for a complimentary shuttle service while I was waiting for my vehicle was in the shop.

Amazing customer service and honest pricing! Kari and Brandon are great to work with, both are great professionals.

Kari helped me so much. She’s kind and so helpful. Highly recommended. My car came back as good as new

I do not know the people that you are asking me to evaluate/rate. The salesperson was Moises Contreras (not on this list) and the finance (A gentleman from Pakistan not on this list either) were excellent. They have a lot of patience. The salesperson was new so he did not know all the questions but he was able to find the answer quickly, highly recommended.

Great service and staff. In and out in less than expected. Kudos to the team.

Service Adv Kari Hill was knowledgeable and professional and went over and beyond to ensure I was satisfied with the service performed. I would recommend Clay Cooley Services to anyone

This is a great place to go.and get a vehicle. You will not be disappointed.

They were great! Everyone I came into contact with at the dealership was helpful when I asked a question, they were prepared with a response and explained everything during the process of my purchase. Very informative. Kirk, my salesman was kind and understanding. So helpful. Jeffrey, the sales manager, explained everything involved in my financing and so forth. I felt like he really took care in making sure I was aware of all of the charges. Overall, fantastic! I will definitely go there again when I am ready for a new vehicle.

I had a great experience at Clay Cooley at Richardson. Michael (the manager), Logan (sales consultant), and the finance team found me a great vehicle and a second to none packaged deal. They even introduced me to a service advisor for future maintenance needs. Amazing service from start to finish!

Nicholas listened to our needs and got us in a well equipped car. Nicholas was really pleasant to work with. I recommended Nicholas and VW of Richardson to a friend of mine who is equally happy with his purchase. Only thing that I felt was the finance department could have worked a little hard to get me a better interest rate. I would not say finance did a lousy job but did not do an above average job either. I would still purchase a car again with VW of Richardson.

Jay was the absolute best! Knowledge, empathic and an ally! Would recommend him ALL DAY LONG!

Very respectable, understanding, helpful … understandable and meet your own needs and not there’s . Very good dealership .. they help you on which every level . My first time financially, and I feel so happy for myself. They was a great help.

Kari went above and beyond to ensure my vehicle was properly serviced. Her dedication and great customer service made all the difference, and I truly appreciate your efforts!

Clay Cooley Volkswagen of Richardson: Excellence All Around Clay Cooley Volkswagen in Richardson, Texas, delivers an unmatched experience. From the moment you step through the doors, the team’s professionalism and genuine care stand out. The sales team is outstanding. They go above and beyond to ensure you find the perfect vehicle for your needs. They listen, ask the right questions, and provide thoughtful recommendations without pressuring you. Their transparency and attention to detail make the entire car-buying process smooth and enjoyable. The service team is equally impressive. Whether it’s routine maintenance or unexpected repairs, they treat every customer like a priority. Their knowledgeable technicians take the time to explain everything clearly, and the team ensures your car is returned in perfect condition. It’s rare to find such a consistent level of excellence across all departments, but Clay Cooley Volkswagen manages it effortlessly. If you’re looking for a dealership that values integrity, customer satisfaction, and quality, Clay Cooley Volkswagen in Richardson is the place to go. Highly recommend!

Very attentive and good deal as far as I am concerned. Would recommend to other looking for a new car.

Always amazing service and great experience! Love Kari, KJ, DJ, Rachel and Erin! Will always go to CCVWR for service.

Great service from employees from start to finish making a deal at the dealership thumbs up

Great service provided excellent knowledge from the salesmen. Smooth process from front door to driving away. Would recommend any one who’s looking for a car to get one from there.

Don't know who Abraham Herrera. But my sales person name is Gary Michael. He is excellent sales person. He was more motivated to make the sale. All our concerns and needs are met. What ever challenge in price negotiation, plus even features and colors inventory issue, he was able to come up with solutions and got our needs met. Def i am going to recomend only Gary to my associates. Before Gary, i had met other sales person, they were not motivated to make sale.